Terms of Service

1. Agreement

These terms govern your use of the Legendary Barber Studios website, client app and online booking (the "Service"), operated by Legendary Barber Studios ("we", "us") for our shops in Lindenhurst and Bethpage, New York. By creating an account, booking, buying, or otherwise using the Service you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the Service.

2. Your account

You can book as a guest or create an account. Give us accurate information, keep your password private and tell us if you think your account has been used without your permission. You are responsible for activity under your account. You must be at least 13 to create an account; a parent or guardian can book for a minor.

3. Bookings

Booking through the Service requests a time with a barber for the services you select. You will receive a confirmation by text, email or in the app. Times, durations and prices shown are set by the shop and may differ by barber; the price at the shop is the price shown when you booked unless you add services.

Some services, such as after-hours appointments, are requests that the shop must approve before they are confirmed. We may need to reschedule an appointment because of a barber's availability or an emergency, and we will contact you as early as we can.

Please arrive on time. If you are more than 15 minutes late, we may shorten your service or reschedule it so as not to delay clients who come after you.

4. Cancellations and no-shows

Please cancel or reschedule at least 24 hours before your appointment, from the app, from your confirmation message, or by calling the shop. Late cancellations and no-shows leave a chair empty that another client could have used.

If you cancel late or do not show up, we may restrict online booking for your account and, where you agreed to it at booking, charge a no-show fee. Repeat no-shows may result in your account requiring a deposit to book.

5. Payments

You can pay at the shop or, where offered, through the Service. Online payments are processed by our payment processor; we never store your full card number. Prices are in U.S. dollars and do not include applicable sales tax or tips unless stated. Tips are optional and go to your barber.

6. Gift cards

Gift cards are sold through the Service or at the shop and can be sent to someone else. A gift card can be redeemed only at Legendary Barber Studios, for in-person services and products at our shops. It cannot be redeemed for cash except where the law requires, is not a bank or credit card, and is not valid for purchases outside our shops.

Treat a gift card like cash: we are not responsible for a lost, stolen or shared code or card, or for a balance used by someone who has the code. If a gift card is not working, contact us. Expiration dates and fees, if any, are shown at purchase and apply only to the extent the law allows. Gift cards are generally non-refundable except as the law requires.

7. Shop orders

Merchandise and products ordered through the Service are subject to availability and to the price shown at checkout, plus applicable tax and any shipping or pickup details shown. We may cancel and refund an order if an item is unavailable or a price was shown in error. Unused products in their original condition may be returned within the period shown on your order or at the shop; opened grooming products may not be returnable for hygiene reasons, except where the law says otherwise.

8. Loyalty points and rewards

Points and rewards have no cash value, cannot be transferred, and can be changed or ended by us with reasonable notice. Points earned through misuse of the Service may be removed.

9. Acceptable use

Use the Service lawfully and respectfully. You agree not to:

• give false information or impersonate someone else;
• book appointments you do not intend to attend or abuse offers, referrals or gift cards;
• harass, threaten or discriminate against our staff or other clients, or post offensive, unlawful or infringing content;
• attempt to access accounts or data that are not yours, probe or disrupt the Service, or use bots or scrapers;
• reverse engineer or copy the Service except as the law permits.

We may remove content and suspend or close accounts that break these rules.

10. Your content

You keep ownership of reviews, photos, messages and posts you submit. You give us a non-exclusive, worldwide, royalty-free license to display and use them in the Service and in our own marketing for the shop (for example, showing a review or a cut photo), and you promise you have the right to share them. You can delete content you posted, or delete your account, at any time.

11. Our content

The Legendary Barber Studios name, logo, design, photos and software are ours or our licensors' and are protected by law. These terms do not give you any right to use them other than to use the Service as intended.

12. Ending your use

You can stop using the Service and delete your account at any time from Profile, then Delete account. We may suspend or end your access if you break these terms or misuse the Service. Sections that by their nature should continue (such as content licenses, disclaimers and liability limits) survive.

13. Disclaimers

The Service is provided "as is" and "as available". We do not promise that it will be uninterrupted or error-free. Haircut and grooming results are a matter of personal taste and we cannot guarantee a particular outcome. If you have skin conditions, allergies or other health concerns, tell your barber before the service.

14. Limitation of liability

To the fullest extent the law allows, Legendary Barber Studios and its owners, staff and providers are not liable for indirect, incidental, special or consequential damages, or for lost profits, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us for the booking, product or gift card involved. Nothing in these terms limits liability that cannot be limited by law, or your rights as a consumer.

15. Changes

We may update these terms. If a change is material we will update the date above and, where appropriate, tell you in the app or by email. Continuing to use the Service after a change means you accept the new terms.

16. Governing law

These terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Any dispute will be brought in the state or federal courts located in Suffolk County, New York, and you and we consent to that venue, except where the law gives you the right to bring a claim elsewhere.

17. Contact us

Questions about these terms? Contact us:

Email

legal@legendarybarberstudios.com

Address

Legendary Barber Studios, 55 E Sunrise Hwy, Lindenhurst, NY 11757

Phone

516-590-4096